Step 1
Install on Shopify
Five minutes. Garrio reads your product pages, store policies, and past conversations so it understands your business from day one.
No code changes. No setup calls.Make your store
easier to buy from.
Traffic and ads only pay off when shoppers feel ready to buy. Garrio is there the moment they need you — 24/7 — to turn hesitation into orders.
“I spent 12 years helping scale a brand to a billion-dollar sale. I built Garrio so more Shopify stores can build toward that kind of outcome.”— Will Deines, founder of Garrio
5-minute setup
No credit card required
500+ Shopify stores
Garrio: Make your Shopify store easier to buy from
Garrio helps Shopify stores turn more shoppers into customers by handling the customer-facing moments that make people hesitate, abandon carts, or leave — product fit, checkout timing, shipping, returns, discounts, and policies. AI handles the routine work fast and people step in when a situation needs judgment, so the store adds capacity before headcount.
- Platform: Shopify App Store
- Category: customer-facing capacity for Shopify stores — AI plus people
- Core outcome: more shoppers turn into customers, with less repeated owner work
- Helps with: product and fit questions, checkout and discounts, shipping, returns, order status, and policies
- Model: AI for routine customer-facing work, people for judgment
- Pricing: Free plan available, then usage-based paid plans
- Built for Shopify: order updates, tracking, refunds, cart, and checkout
How It Works
Three steps. Five minutes.
Your store gets easier to buy from.
Install the Shopify app, and Garrio starts handling the customer-facing moments that make buyers hesitate. AI plus people cover the everyday moments and the judgment calls. You add capacity before payroll.
Step 2
Shoppers keep moving to checkout
The moment a shopper hesitates — over fit, shipping, a return, a policy — Garrio is right there, 24/7, to keep them moving toward the order instead of clicking away.
Always on. Every shopper, every hour.Step 3
People step in for judgment calls
When a moment needs judgment — a tricky return, a delivery promise, a sensitive policy — a real person takes over. They know your brand, your policies, and your tone.
You add capacity without adding headcount.You focus on growing your store. Garrio handles the moments that make buyers leave.
Referrals
Happy Customers Come Back.
They Also Bring Friends.
Showing up when shoppers hesitate keeps customers. Doing it every time turns them into advocates. Same customer base, very different outcome.
No one there when they hesitate
Shoppers leave quietly and don’t come back
Customers10,000
5% tell someone
Who spread the word500
3% buy
New customers from referrals
0
Always there at the buying moment
Shoppers buy, come back, and tell others
Customers10,000
15% tell someone
Who spread the word1,500
8% buy
New customers from referrals
0
Same 10,000 customers. 8× more new customers when someone is there at every buying moment.
Compare Your Options
Three Ways to Handle the Buyer Moments.
Very Different Results.
You can do it yourself, hire a team, or let Garrio run it. Same shoppers, same moments — what changes is how many of them you turn into customers.
Do It Yourself
You handle every buyer yourself
- Quick to start, hard to keep up
- Hours of your week spent handling buyers
- Quality drops when you get busy
- Shoppers notice the inconsistency and leave
Hire a Team
Recruit, train, and manage people
- 6-8 weeks to hire and get up to speed
- Fixed payroll whether volume is high or low
- If someone leaves, quality takes a hit
- Good results, but expensive to maintain
Let Garrio Run It
AI handles the routine, people handle the judgment calls
- Live in days, not weeks
- Add capacity before payroll — pay for usage, not headcount
- Same quality at 100 buyers a day or 10,000
- You focus on product, not the inbox
Why it works
Show up every time, win more buyers
Shoppers who get help the moment they need it are more likely to buy, come back, and tell others
Fraction of the cost
No payroll, no hiring, no training — starts at $10/mo
Native Selling
When a customer asks about a product,
they're ready to buy.
Most chat tools send a link and leave. The shopper has to find the product, add it to cart, and check out on their own — and many don't. Garrio does it for them, right in the conversation.
Typical AI
Do you have the Coastal Breeze candle in the large size? I'm thinking about getting one.
Yes! The Coastal Breeze is available in Large (16oz) for $42. Here's the link:View Product
conversation ends
Garrio AI
Do you have the Coastal Breeze candle in the large size? I'm thinking about getting one.
The Coastal Breeze Large (16oz) is in stock — $42. Want me to add it to your cart?
Sure, thanks!
Added to cart
Added. The Driftwood holder pairs well with it if you're interested. Want me to take you to checkout?
Checkout opened · $42
Works out of the boxNo code changesBuilt for Shopify
12-Month Comparison
A small edge in month 1.
A big gap by month 12.
Same store, same volume, same order value — Garrio vs. Gorgias over 12 months. When you're there at every buying moment, 24/7, more shoppers turn into repeat buyers and referrals — and that edge compounds, month after month.
Garrio
Gorgias
After 12 months, Garrio stores are ahead by $737.5K
Adjust for your store
Illustrative planning model, not a guaranteed performance claim. Automation rates from published feature data; software costs from published tier pricing.
Founder Stories
They Made Their Stores Easier to Buy From.
Growth Followed.
Shopify founders who stopped answering every buyer themselves and let Garrio handle the moments that make shoppers leave.
I was drowning in email. Garrio took over and we went from four days behind to instant responses. Our customers are so happy.
Ryan
HOAst · Services
4 days behind → on top of every buyer
Garrio gets what our customers need right away. They are happy and buying more than ever.
Chuck
Mortadella Head · Food & Bev
Slow queue → buying more than ever
This is our first online store and we really needed help with our customers. Garrio gets the job done.
Mike
Harbor Hoses · Retail
No process → no shopper left waiting
Simple, Transparent Pricing
Add capacity
before payroll.
Install on Shopify in minutes and start free. Your first 100 interactions are free every month — upgrade when you need more, without adding headcount.
Free Plan
$0
forever
100 AI interactions included
- 100 AI Interactions per month
- AI managed knowledge base
- Live analytics for every AI conversation
Starter Plan
$10
per month
+$0.10 ea.
200 AI interactions included
- 200 AI Interactions included
- $0.10 for each additional AI Interaction beyond the included 200
- AI managed knowledge base
Professional Plan
$500
per month
+$1.00 per agent interaction
Unlimited AI interactions included
- Unlimited AI Interactions
- Agent + AI managed knowledge base
- 100 Agent Handled Interactions included
Need higher volume or custom setup? Talk to our team →
Questions & Answers
Common questions
from founders like you
Straight answers about how Garrio works, what it costs, and what happens when it gets something wrong.
Still have questions?
We're here to help you get started
Free on Shopify
Turn more shoppers
into customers.
Traffic, ads, and apps only pay off when shoppers feel ready to order. Garrio helps your store handle the moments that create hesitation — product fit, checkout, shipping, returns, and messy situations — with AI plus people. Install in 5 minutes.
5 min
To go live
$0
To start
500+
Shopify stores
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